Amazon search has fundamentally changed, and most sellers have not caught up. Since its full rollout in 2024, Amazon's AI shopping assistant Rufus has been used by over 300 million customers. It processes hundreds of millions of queries daily. And it does not work like the old keyword-matching algorithm.
Rufus uses a system called COSMO, a knowledge graph that understands what products do, who they are for, and when they are used. It does not count how many times you stuffed "yoga mat" into your title. It evaluates whether your listing actually answers the question the shopper asked.
This is a practical guide to restructuring your Amazon listings so Rufus recommends your products instead of your competitors'. I have tested these changes on real listings and tracked the results over 60 days.
Why this matters right now
Rufus users convert at a significantly higher rate than non-Rufus users. Amazon confirmed nearly $12 billion in incremental annualised sales from Rufus in Q4 2025 earnings. If your listings are not optimised for Rufus, you are losing sales to competitors who are.
How Rufus and COSMO actually work
Before you change anything on your listings, you need to understand the system you are optimising for. Amazon's search now runs on three layers simultaneously.
The three-layer system
Layer 1: A10 (keyword indexing) This is the traditional algorithm. It still handles keyword indexing and basic relevance matching. Your product needs to be indexed for the right search terms to show up at all. Keywords still matter for getting into the index, but they no longer improve ranking through repetition.
Layer 2: COSMO (knowledge graph) COSMO is Amazon's common-sense knowledge system. It maps products to intent dimensions: what the product does, who it is for, where it is used, and what it is used with. COSMO does not just match keywords. It evaluates whether your listing communicates structured product knowledge that matches what a shopper is looking for.
Layer 3: Rufus (conversational AI) Rufus sits on top and interprets natural language queries. When a shopper asks "what is the best water bottle for the gym that keeps drinks cold all day," Rufus uses COSMO's knowledge graph to identify products that match the intent (gym use, temperature retention, all-day duration) and generates a conversational recommendation.
| Layer | What it does | What it evaluates | How fast changes take effect |
|---|---|---|---|
| A10 | Keyword indexing and basic relevance | Keyword presence, sales velocity, conversion rate | 24-48 hours |
| COSMO | Intent matching via knowledge graph | Structured product knowledge across 15 relation types | 7-14 days |
| Rufus | Conversational AI recommendations | Natural language quality, review sentiment, Q&A content | 7-14 days |
The 15 COSMO relation types
This is the framework that COSMO uses to understand your product. Most listings cover two or three of these dimensions well. The listings that Rufus recommends cover eight or more.
| Category | Relation type | What it captures | Example |
|---|---|---|---|
| Functional | Used_For_Func | What the product does | Keeps drinks cold for 24 hours |
| Functional | Used_To | What task it helps with | Meal prep, hydration tracking |
| Functional | Capable_Of | What it can do | Fits car cup holders, dishwasher safe |
| Audience | Used_For_Audience | Who it is designed for | Gym-goers, office workers, hikers |
| Audience | Used_By | Who actually uses it | Athletes, students, nurses |
| Context | Used_For_Event | When it is used | Workouts, camping trips, commuting |
| Context | Used_On | What surface or platform | Treadmill, desk, car console |
| Context | Used_In_Location | Where it is used | Gym, office, outdoors, kitchen |
| Context | Used_In_Body | Body part or area | Hands, back, shoulders |
| Classification | Used_As | How it functions as | A gift, a replacement, a backup |
| Classification | Is_A | What category it belongs to | Insulated water bottle, sports accessory |
| Complementary | Used_With | What it pairs with | Protein shaker, gym bag, ice cubes |
| Interest | xInterested_In | Related interests | Fitness, hydration, sustainability |
| Interest | xWant | What the buyer wants to achieve | Stay hydrated, reduce plastic waste |
| Audience | xIs_A | Buyer identity | Fitness enthusiast, eco-conscious shopper |
The audit question
For every listing, ask yourself: does my content clearly communicate WHO this product is for, WHAT it does, WHERE and WHEN it is used, and WHY a customer would choose it? If you can only answer two of those from reading your listing, Rufus cannot answer them either.
Rewriting your product title for Rufus
The title is the single most important field for COSMO. A well-structured title communicates multiple intent dimensions in a single line, giving Rufus the structured knowledge it needs to match your product to conversational queries.
The old way vs the new way
Old keyword-stuffed title: "Yoga Mat Thick Yoga Mat Non-Slip Yoga Mat Exercise Mat Workout Mat for Home Gym"
This repeats "yoga mat" four times and "mat" six times. A10 indexed it fine, but COSMO extracts almost no structured knowledge from this. It knows the product is a yoga mat. That is it.
Rufus-optimised title: "Extra-Thick Yoga Mat for Bad Knees, Non-Slip Cushioned Home Workout Mat (72 x 26 inches, 8mm)"
This title communicates:
- Audience: People with bad knees (Used_For_Audience)
- Capability: Non-slip, cushioned (Capable_Of)
- Function: Home workouts (Used_For_Func)
- Location: Home (Used_In_Location)
- Specification: Exact dimensions (product attributes)
Every word carries dual value for both keyword indexing and semantic evaluation.
Title formula
Structure your titles to cover at least four COSMO dimensions:
[Key Benefit/Capability] + [Product Type] + for [Audience] + [Use Context/Location] + (Specifications)
This does not mean your title needs to be longer. It means every word needs to earn its place by communicating structured knowledge, not just repeating a keyword.
Restructuring bullet points around intent
Bullet points are where most sellers waste the most opportunity. The typical approach is to list features with keyword variations. COSMO needs you to answer questions instead.
Feature-focused vs intent-focused
Old approach (feature dump): "Made of premium 304 stainless steel. BPA-free. Double-wall vacuum insulation. Leak-proof lid."
Rufus-optimised approach: "Built from 304 stainless steel that keeps drinks cold for 24 hours and hot for 12. Tested in gym bags, backpacks, and car cup holders without denting or leaking."
The second version covers capability (temperature retention, durability), location context (gym, car), and use scenarios (gym bags, backpacks). It answers the questions Rufus is trying to answer when a shopper asks "what is the best water bottle that will not leak in my gym bag."
The five-bullet framework
Structure each bullet point to answer one of these five questions:
- What problem does it solve? Lead with the pain point and how the product addresses it.
- Who is it specifically designed for? Name the audience segments by use case, not demographics.
- Where and when is it used? Describe specific scenarios and environments.
- How does it compare to alternatives? Mention specific advantages without naming competitors.
- What do buyers get? Cover specifications, included items, and guarantees.
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Backend keywords and product attributes
Backend keywords have changed more than any other field. The old strategy was to stuff every keyword variation and misspelling into the 250-byte limit. That approach still works for A10 indexing, but it misses the bigger opportunity.
The new backend strategy
- Mention each important keyword once in its most relevant field. Do not repeat keywords that already appear in your title or bullet points.
- Use remaining space for intent signals. Include question-based phrases that match how Rufus interprets queries: "best for sensitive skin," "ideal for small apartments," "works with induction cooktops."
- Fill every product attribute field Amazon offers. This is the most overlooked step. Discovery attributes in your product template (subject, target audience, intended use, occasion) feed directly into COSMO's knowledge graph. Empty fields are missed semantic signals that your competitors may be filling.
| Backend field | Old approach | Rufus-optimised approach |
|---|---|---|
| Search terms | Keyword variations, misspellings, synonyms | Intent phrases, use cases, audience descriptors |
| Subject matter | Often left blank | Primary use case in natural language |
| Target audience | Often left blank | Specific buyer persona (e.g. 'runners with knee pain') |
| Intended use | Often left blank | Specific activity (e.g. 'home yoga practice on hard floors') |
| Other attributes | Often left blank | Every available field filled with structured data |
Attribute fields matter more than search terms now
Most sellers spend all their backend optimisation time on the search terms field and leave the attribute fields empty. In the COSMO era, the attribute fields (target audience, intended use, subject matter) feed directly into the knowledge graph. An empty target audience field means Rufus has no structured data about who your product is for. Fill every field Amazon gives you.
A+ Content and the COSMO opportunity
A+ Content is no longer just a conversion tool for shoppers who are already on your listing. COSMO parses the text in your A+ Content and uses it to expand the knowledge graph entry for your product.
This means your A+ Content should cover intent dimensions that your title and bullet points did not have space for:
- Specific use scenarios that go beyond the obvious (morning routines, meal prep workflows, travel packing)
- Audience segments beyond the primary buyer (gift givers, caregivers, people replacing a broken product)
- Comparative positioning on capability dimensions without naming competitors (thicker than standard mats, holds 50% more liquid than typical bottles)
- Seasonal and event context (holiday gift, back-to-school essential, marathon training gear)
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Using tools to audit and optimise your listings
Manual optimisation works, but it is slow. Running every listing through the five-question audit and the 15 COSMO relation types takes time, especially if you have a large catalogue. This is where AI tools pay for themselves.
Keyword research for the Rufus era
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Helium 10's Cerebro tool remains the strongest keyword research option for Amazon sellers. The key change for Rufus optimisation is how you use the data. Instead of just looking at search volume and ranking difficulty, filter for question-based keywords and long-tail conversational phrases. These are the queries Rufus is answering.
The Listing Builder in Helium 10 now includes an AI component that scores your listing against keyword coverage. Use it as a starting point, but layer in the COSMO intent dimensions manually. No tool fully automates COSMO optimisation yet.
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Jungle Scout's keyword research pulls from a different data set than Helium 10, so running both gives you a more complete picture of what shoppers are searching for. Its AI Assist feature generates listing copy from your keywords, which saves time on first drafts. The output still needs manual editing to cover COSMO's intent dimensions, but it handles the A10 keyword foundation well.
For a detailed comparison of these tools, see our Amazon product research tools comparison.
Listing audit workflow
Here is the workflow I use to audit and optimise each listing:
- Pull keyword data from Helium 10 Cerebro. Filter for question-based and long-tail phrases.
- Run a COSMO dimension audit. Score your current listing against the 15 relation types. How many dimensions does it cover?
- Rewrite the title using the four-dimension formula.
- Restructure bullet points around the five-question framework.
- Fill every backend attribute field. Check your product template for empty fields.
- Update A+ Content to cover intent dimensions not addressed elsewhere.
- Wait 7-14 days. COSMO updates more slowly than A10. Do not make additional changes during this window.
- Track results. Monitor keyword rankings, conversion rate, and (if possible) Rufus visibility.
| Tool | Best for | COSMO awareness | Starting price |
|---|---|---|---|
| ZonGuru | AI-engineered listings for COSMO/Rufus | High (built-in relation types) | $29/mo |
| Helium 10 | Keyword research and listing scoring | Medium (keyword focus, AI add-on) | $99/mo |
| Jungle Scout | Product research and AI listing drafts | Medium (AI Assist for copy) | $49/mo |
| Listing Optimization AI | A+ Content and listing images | Low (visual focus) | Free |
| DataDive | Product validation and rank tracking | Low (analytics focus) | $39/mo |
Customer reviews and Q&A: the signals you cannot directly control
Rufus pulls heavily from customer reviews and the Q&A section when generating recommendations. You cannot write these yourself, but you can influence them.
Reviews
Rufus extracts specific claims from reviews and uses them in its recommendations. A review that says "this mat saved my knees during daily yoga" gives Rufus a data point for the Used_For_Audience (people with knee problems) and Used_For_Event (daily yoga) dimensions.
How to influence review content:
- Use product inserts that ask specific questions: "How has this product helped with [specific use case]?"
- Follow up with customers asking about their experience with specific features
- Address negative reviews about specific dimensions since Rufus also extracts negative sentiment
Q&A section
The Q&A section is underused by most sellers. Rufus treats answered questions as structured knowledge about your product. If a shopper asks Rufus "does this water bottle fit in a Peloton cup holder" and your Q&A section has that exact question answered, Rufus has high-confidence data to work with.
Proactively answer common questions about your product in the Q&A section, especially questions related to:
- Compatibility (what it works with)
- Specific use cases (where and when)
- Audience fit (who it is best for)
- Comparisons (how it differs from alternatives)
Measuring your Rufus optimisation results
Unlike traditional keyword ranking changes that show results within 24-48 hours, COSMO and Rufus updates take 7-14 days to fully reflect. Do not panic if you see a temporary dip in rankings after making changes.
What to track
- Keyword rankings for both traditional and question-based queries
- Conversion rate (the most important signal, since Rufus optimisation improves how well your listing matches buyer intent)
- Sessions from "other" sources (Rufus recommendations may show up differently in your traffic breakdown)
- Q&A engagement (new questions indicate Rufus is surfacing your product to relevant shoppers)
Expected timeline
| Timeframe | What to expect |
|---|---|
| Days 1-3 | A10 indexes new keywords. Traditional rankings may shift. |
| Days 3-7 | COSMO begins processing new structured data. May see temporary fluctuations. |
| Days 7-14 | COSMO knowledge graph fully updated. Rufus recommendations reflect changes. |
| Days 14-30 | Conversion rate impact becomes measurable. Track against baseline. |
| Days 30-60 | Full impact visible. Compare sessions, conversion rate, and revenue to pre-change baseline. |
For monitoring whether your products are being recommended by AI systems outside of Amazon (ChatGPT, Google AI Overviews, Perplexity), see our guide to getting your products cited by AI answer engines. For Amazon-specific visibility, the tools above cover keyword tracking, but Rufus-specific recommendation tracking is not yet widely available as a standalone feature.
Common mistakes that hurt Rufus visibility
Keyword stuffing titles
This was the #1 Amazon SEO tactic for years. It is now actively counterproductive. COSMO evaluates natural language quality. A title that repeats the same keyword four times communicates less structured knowledge than a title that uses those characters to cover multiple intent dimensions.
Ignoring backend attribute fields
Every empty attribute field is a missed signal in the COSMO knowledge graph. Filling in target audience, intended use, and subject matter takes five minutes per listing and has an outsized impact on how Rufus categorises your product.
Making changes too frequently
COSMO updates take 7-14 days. If you change your listing every two days, you never give the knowledge graph time to process your updates. Make changes, wait two weeks, measure results, then iterate.
Optimising only for A10
If your listing strategy is still "find high-volume keywords, put them in the title, bullet points, and backend," you are optimising for one layer of a three-layer system. A10 gets you indexed. COSMO and Rufus get you recommended.
Neglecting reviews and Q&A
These are the highest-trust signals Rufus uses. A listing with 50 detailed reviews that mention specific use cases will outperform a listing with 500 generic "great product" reviews in Rufus recommendations.
What to do this week
- Pick your top 3 listings by revenue. Start with the products that matter most.
- Run the COSMO dimension audit. Score each listing against the 15 relation types. Identify gaps.
- Rewrite titles using the four-dimension formula. Cover audience, capability, function, and context.
- Restructure one bullet point per listing from feature-focused to intent-focused. Test the impact before rewriting all five.
- Fill every backend attribute field. This is the fastest win with the least risk.
- Check your Q&A section. Answer any unanswered questions and proactively add common questions with detailed answers.
- Set a reminder for 14 days. Do not touch the listings again until you can measure the impact.
The sellers who adapt to the Rufus era now will have a compounding advantage as Amazon continues to shift discovery toward AI-powered recommendations. This is not a temporary algorithm update. It is a permanent change in how Amazon connects shoppers with products.